Privacy policy

AThis Privacy Policy (“Policy”) describes how M12 Telecom. Inc will collect, access, use or disclose your personal information. It applies to all of our products, services and websites (“Services”). A few of our Services may be covered by different privacy policies and, in the event of a conflict between the two, the product or service-specific policy governs.

Personal information does not include information that is not used to identify you, including aggregate or anonymous information. Our collection, use, access, disclosure and safeguarding of your personal information is subject to U.S. law.

Information Collected

There are several ways in which M12 Telecom. Inc collects personal and other information about you. Personal information is information that identifies or is associated with a specific person, such as a name, address, telephone number, e-mail address, or information about activities directly linked to that person.

Information You Give Us

The personal information we collect includes information you give us, such as name, postal address, telephone number, e-mail address, date of birth, social security number or other government identification number, demographics, activities, location information, and personal preferences. You may give us information in a variety of ways, including when you sign up for or use M12 Telecom. Inc, communicate with customer care or register on boostmobile.com. Third-party providers whose sites are featured on and accessed via our website may collect information as well. Such collection and use of your information is governed by the third party’s privacy policy.

If we have trouble processing your order, the contact information you provide is used to get in touch with you. We also use this contact information to provide you with updates regarding your current phone or service and to provide you with information about M12 Telecom. Inc promotions and special offers.

M12 Telecom. Inc may offer the opportunity to participate in contests, giveaways, or other similar promotions we sponsor. Except as explained otherwise in the rules for a particular contest, giveaway, or promotion, any personal information you provide will be used in accordance with this Policy.

Information we automatically collect

We automatically receive certain types of information whenever you use our Services. We may collect information about your device such as the type, version of operating system, signal strength, and whether it is on and how it is functioning, as well as information about how you use the device and services available through it, such as your call and data usage and history, your location, web sites you have visited, applications purchased, downloaded or used and other similar information.

We may link information we collect with personal information, such as information you give us at registration and check out. We may use systems or tools to follow your use of our Services and other applications, including using cookies, web beacons and other mechanisms, along with analysis of network and device information. For example, we allow collection by analytic service provider(s) of site click-stream and cookie data to help track aggregate and individual use of our Services. We sometimes use cookies to enable features on our sites, such as the ability to save your shopping cart or set preferences. Advertisers and ad networks that serve ads on our sites may also use their own mechanisms, including cookies. These third party cookies or tools are governed by the privacy policies of the entities placing the ads and not by this policy.

Information from other sources: We may obtain information about you from outside sources and add it to or combine it with your account information. For example, we often receive information from the retailer from whom you purchased your M12 Telecom. Inc phone or device prior to initiating service with us. We also may use commercially available demographic and marketing information from third parties to help us better serve you or inform you about products or services that we think will be of interest to you.

M12 Telecom. Inc Use of Personal Information

We use personal information for a variety of purposes, including providing you with Services. We use your personal information to do things like:

Information We Share

We may share information that is de-identified or in an aggregated form that does not directly identify you.

For example, we may share de-identified information as part of our participation in programs such as the cloud marketing tools and connectivity services to better understand how you use our websites and apps across the various devices you use. This enables us to deliver tailored promotions and customize your experience when you visit our sites.

We also share de-identified or aggregate information for purposes such as to
PERSONAL INFORMATION

We do not share information that identifies you personally with third parties other than as follows:

Affiliates. We may share personal and non-personal information with affiliated entities for approved business purposes. This may include credit-related, payment history and transactional information.

We may share personal information with third parties who perform services on our behalf.

Third Party Verification Services: We may share limited personal information (e.g., address, phone number) with non- M12 Telecom. Inc entities to assist with identity verification, and to prevent fraud and identity theft.

Other Third Parties with Your Consent: We may share information with Other Third Parties with Your Consent. For example, you may agree to our sharing your information with other third parties to hear about their products and services. Use of the information you agree to share will be subject to those third parties’ separate privacy policies. This may include sharing information collected in connection with financial products or services, such as installment billing. Disclosures to Third Party Application and Service Providers. You may choose to use services and products offered by third party providers through our Services or devices such as third party applications. When you leave our network you may also use mobile roaming services provided by third parties. Your use of such services and applications may result in these third parties collecting your personal information and obtaining information from Boost, including location information (when applicable). You may also choose to give personal information directly to third parties when using our Services. In each case, personal information that you give a third party will be subject to its terms, conditions and policies – not this policy. You should review a third party’s privacy policy and terms of service before providing your information or using the service.

Business Transfers: Personal information about you may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider. In the unlikely event of an insolvency, bankruptcy or receivership, personal information may also be transferred as a business asset.

Protection of M12 Telecom. Inc and Others. We may access, monitor, use or disclose your personal information or communications to do things such as:

Network and Information Security

We maintain a variety of physical, electronic and procedural safeguards. These safeguards help protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Be sure to use a strong password to access your information on boostmobile.com and not one you use for other services.

Children's Privacy

M12 Telecom. Inc does not knowingly collect personal information from children under the age of 13. You should be aware that if you purchase a M12 Telecom. Inc services device and allow a child under the age of 13 to use it, any information collected from the usage of that device will appear to be your personal information and treated as such under this Policy. Nevertheless, M12 Telecom. Inc will ask for a parent or guardian email address in order to provide program details and seek parental consent for the child to participate. Detailed information about the program can be found here.

Marketing Contacts. We offer you choices regarding how we contact you for marketing-related communications.

Advertising. As described above, we work with advertisers and advertising networks that serve ads on our sites and that may use cookies, web beacons and other technologies to collect information about your use of our sites and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on other websites and better understand your online activity. To find out more about targeted advertising and/or to “opt out” of automatic collection of information for this purpose, visit our website for more details.

Cookies. If you disable cookies on your Internet browser, you also may stop some collection and use of data when you visit our web sites.

Account Information. If you would like to change certain M12 Telecom. Inc account information, you may create an online account and manage your account online. For more information, visit our website.

Updating this Privacy Policy

This privacy policy is subject to change. If we need to change our privacy policy at some point in the future, we’ll post the new policy promptly. When we change the policy we will give notice by changing the date it was last updated or as required by law. By using M12 Telecom. Inc, you agree that your visit to our site abides by the information contained in our Visitor’s Acceptable Use Policy.

M12 Telecom. Inc is a private company incorporated in the Washington State, this Privacy Policy abides by the WA State Laws.

Questions or Concerns

If you have any questions about, or complaints that concern, this Privacy Policy please write us at legals@m12telecom.com